Last updated: January 2026
At Rugadir, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from www.rugadir.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or interact with Rugadir.com, we may collect the following information:
Personal Information
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment providers)
Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders for handmade Moroccan rugs
- Communicate with you about your order, shipping, or inquiries
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory obligations
We do not sell or rent your personal information.
3. Payments & Third-Party Services
Payments on Rugadir.com are securely processed by trusted third-party providers such as:
- WooPayments
- Stripe
- Apple Pay
- Google Pay
- Buy-now-pay-later providers (Klarna, Affirm, etc.)
We do not store your credit card details. Payment information is handled directly by these providers according to their privacy and security policies.
4. Cookies & Tracking Technologies
We use cookies to:
- Enable website functionality
- Remember preferences
- Analyze traffic and performance
- Improve user experience
You may disable cookies in your browser settings, but some features of the website may not function properly.
5. Sharing Your Information
We only share your information with trusted third parties when necessary, such as:
- Shipping and logistics partners
- Payment processors
- Website hosting and analytics services
These partners are required to protect your data and use it only for the services they provide.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal and accounting requirements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
To exercise these rights, please contact us at the email below.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online transmission is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.